FAQs

I didn’t get the email confirmation, What should I do?

If you don’t receive an email after making a reservation, it could be that you have mentioned wrong email address in the form submitted. If you do not receive confirmation within 01 hours after successful payment, email us on “[email protected]” mentioning your Name, Mobile number and booking ID.

Does registration require for booking taxi form BookMyTaxi.co?

No, registration is not mandatory for booking a taxi.

How to Cancel the ride?

Email us on “[email protected]” or call us on +919106684200 between 9 am to 6 pm from Monday to Saturday for expressing intrest for booking cancellation.

What will be the refund amount after cancellation?

Cancellation policy mentioned in the your booking confirmation email will be immoderately applicable for any cancellation requested after booking taxi.

How I will get refunded amount after cancellation?

Refunded amount will be processed in the same account you have used for the taxi booking within 3 working days.

Is the online payment secure?

Yes, the online payment done on BookMyTaxi.co is completely safe and secure. Our payment gateway follows all Indian and International Standards for secure transactions.